Important legal information regarding the use of Live Pesa financial services. Please read carefully before using our platform.
Basic terms and conditions
Investment warnings
Legal limitations
Contact support
Important information about our services
Live Pesa provides financial services and information on an "as is" and "as available" basis. While we strive to ensure the accuracy, completeness, and timeliness of all information provided through our platform, we cannot guarantee that all information will be error-free or continuously available.
The financial data, market information, exchange rates, and other content displayed on our platform are obtained from sources we believe to be reliable. However, we do not warrant the accuracy, adequacy, or completeness of this information and expressly disclaim liability for errors or omissions in this information.
Users acknowledge that financial markets are volatile and subject to rapid changes. Information provided may become outdated quickly, and users should verify current information before making any financial decisions.
The information and services provided by Live Pesa are for informational purposes only and should not be construed as professional financial, investment, legal, or tax advice. We are not licensed financial advisors, investment advisors, or tax professionals.
Before making any financial decisions, users should consult with qualified professionals who can provide advice tailored to their specific circumstances. Live Pesa does not provide personalized investment recommendations or advice.
Any content, tools, or resources provided are educational in nature and should not replace professional consultation for your specific financial situation.
Understanding investment and financial risks
ALL INVESTMENTS CARRY RISK. The value of investments can go down as well as up, and you may receive back less than your original investment. Past performance is not indicative of future results.
Financial markets are inherently volatile and unpredictable. Factors such as economic conditions, political events, market sentiment, and regulatory changes can significantly impact investment values. Users should be prepared for the possibility of substantial losses.
Before investing, carefully consider your financial situation, investment objectives, risk tolerance, and investment experience. Only invest money that you can afford to lose without affecting your standard of living.
Live Pesa may facilitate transactions involving multiple currencies. Currency exchange rates fluctuate constantly and can be affected by various factors including economic indicators, political events, and market speculation.
Users engaging in foreign currency transactions or investments denominated in foreign currencies are exposed to currency risk. Changes in exchange rates may adversely affect the value of investments or the cost of transactions.
Exchange rates displayed on our platform are indicative and may not reflect the exact rates available for actual transactions. Actual transaction rates may vary due to market conditions and timing.
Legal limitations and user responsibilities
To the maximum extent permitted by applicable law, Live Pesa, its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services.
This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if Live Pesa has been advised of the possibility of such damages.
In no event shall Live Pesa's total liability to you for all damages, losses, and causes of action exceed the amount paid by you to Live Pesa in the twelve (12) months preceding the claim.
Users are solely responsible for their investment decisions and financial transactions. You acknowledge that you have the knowledge, experience, and financial resources necessary to evaluate the risks and merits of any financial decision.
You agree to conduct your own due diligence and research before making any financial commitments. Live Pesa is not responsible for verifying the accuracy of information you provide or the suitability of any investment for your circumstances.
Users must comply with all applicable laws and regulations in their jurisdiction, including tax obligations related to financial transactions conducted through our platform.
You agree to indemnify, defend, and hold harmless Live Pesa and its affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:
Legal compliance and regulatory information
Live Pesa operates in compliance with applicable financial regulations in Kenya and other jurisdictions where we provide services. We are committed to maintaining the highest standards of regulatory compliance and consumer protection.
Our services may be subject to regulation by various financial authorities, including but not limited to the Central Bank of Kenya (CBK), Capital Markets Authority (CMA), and other relevant regulatory bodies.
Users should be aware that financial regulations vary by jurisdiction, and it is their responsibility to ensure compliance with local laws and regulations applicable to their use of our services.
We are committed to protecting our users and maintaining fair business practices. Our services are designed to comply with consumer protection laws and industry best practices.
If you have concerns about our services or believe your rights have been violated, please contact our customer support team immediately. We take all complaints seriously and will investigate promptly.
Users may also have recourse through relevant regulatory bodies or dispute resolution mechanisms as provided by applicable law.
Our support team is here to help you understand our services and address any concerns you may have.
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Available 24/7Last Updated: December 2024
This disclaimer is subject to change. Please review regularly for updates.